Complaints Channel

The Vall Companys Group has established its Internal Information System in accordance with the provisions of Directive (EU) 2019/1937 and Law 2/2023 of 20 February, regulating the protection of persons who report regulatory infringements and the fight against corruption.

The existence of this Internal Information System does not prevent the submission of reports through other existing external channels at European, national or regional level, such as the Independent Authority for the Protection of Whistleblowers or the corresponding regional authorities or bodies.

A Protocol for the Management of the Internal Information System has been drawn up, setting out the procedure to be followed upon receipt of any report submitted by employees, directors, partners, suppliers, as well as other interested parties, regarding acts contrary to the law, the Code of Ethics and/or internal regulations.

Reports may be submitted anonymously. If they are not anonymous, the identity of the whistleblower will be kept confidential. Reports may be submitted in writing and/or verbally through the following channels:

-In writing via the whistleblowing channel: https://www.etcanaldenuncias.com/canal.aspx?proyecto=VALLCOMPANYS&idioma=Spanish

– In-person meeting, at the request of the whistleblower, within a maximum period of 7 days. The in-person meeting may be held with the Head of the People Development and Management Department of the company, who must inform the Ethics Committee as soon as possible.

In all cases, acknowledgment of receipt of the report must be issued within a maximum of 7 days, and the total duration of the procedure may not exceed 3 months.

The Internal Information System is designed as a confidential tool, and its use will not result in retaliation.

The processing of personal data carried out as part of the actions taken within the framework of the Internal Information System shall be conducted in accordance with current national and international data protection regulations. Personal data that is not clearly relevant and necessary for the investigation and verification of the reported facts will not be collected. Reports will be retained only for the period that is necessary and proportionate.